Flagg Donna (EN) — Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work

Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work краткое содержание

Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work - описание и краткое содержание, автор Flagg Donna (EN), читать бесплатно онлайн на сайте электронной библиотеки Lib-King.Ru.

The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.