Dawson Ross (EN) — Developing Knowledge-Based Client Relationships

Тут можно читать онлайн книгу Dawson Ross (EN) - Developing Knowledge-Based Client Relationships - бесплатно полную версию (целиком). Жанр книги: Иностранная литература. Вы можете прочесть полную версию (весь текст) онлайн без регистрации и смс на сайте Lib-King.Ru (Либ-Кинг) или прочитать краткое содержание, аннотацию (предисловие), описание и ознакомиться с отзывами (комментариями) о произведении.

Developing Knowledge-Based Client Relationships
Язык книги: Английский
Прочитал книгу? Поставь оценку!
0 0

Developing Knowledge-Based Client Relationships краткое содержание

Developing Knowledge-Based Client Relationships - описание и краткое содержание, автор Dawson Ross (EN), читать бесплатно онлайн на сайте электронной библиотеки Lib-King.Ru.

Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves.Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field.He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of communications channels. He also discusses firm-wide relationship management, leading relationship teams, and value-based pricing for knowledge-based client relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.*Completely updated and revised to focus on the latest thinking in client relationships and professional services* Discusses how to make effective use of the new collaborative technologies* Includes numerous case studies and examples of real professional services firms

Developing Knowledge-Based Client Relationships - читать онлайн бесплатно полную версию (весь текст целиком)

Developing Knowledge-Based Client Relationships - читать книгу онлайн бесплатно, автор Dawson Ross (EN)

Поделиться книгой

Оставить отзыв