Gummesson Evert (EN) — Total Relationship Marketing

Total Relationship Marketing краткое содержание

Total Relationship Marketing - описание и краткое содержание, автор Gummesson Evert (EN), читать бесплатно онлайн на сайте электронной библиотеки Lib-King.Ru.

Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.Customer Relationship Management (CRM) is a key feature throughout this newly revised editionComprehensive coverage on the Internet, e-Business and one-to one marketingNew examples, cases, concepts and references have been added to aid the reader